Position	Registered Manager
Accountable to	Responsible Individual, Company Directors
Location	London
Terms of employment	Working hours: Full-time, 40 hours per week, and additional hours as required to meet the needs of the service. Salary: Dependent on qualifications, experience, registration and occupancy. Probation: 6 month probationary period.
Conditions	The post holder may be required to work at other Caring feathers Services premises and to undertake business travel in relation to training, assessments, and meetings. The post holder will work in a residential care setting with children and young people that have a variety of care and support needs, inclusive of challenging behaviour.

Job summary

To manage one of Caring feathers Services children’s homes providing care for young people with a learning disability, behavioural, emotional, social and development needs for children aged 7 -17 years, with occupancies ranging from 4-7 beds.

Role

To facilitate the achievement of excellent outcomes for young people in line with the Children’s Homes Regulations 2015, along with high standards from inspections by applying good leadership and management of the home.

Responsibilities

To provide leadership and management of the home.
To maintain an in-depth knowledge of the Children’s Homes Regulations 2015 , Safeguarding Legislation and Procedures the Children Act, other relevant legislation and guidance and company policy and procedure.
To manage the home to safeguard and promote the wellbeing of young people.
To manage the home’s staff team.
To manage a quality service aiming to achieve a ‘Good’ or ‘Outstanding’ Ofsted rating.
To represent the home to outside agencies and ensure compliance with the statutory requirements imposed by them and requirements of commissioners.
To work with the wider management team to contribute to the planning and development of Caring Feathers Services and to provide management support to other areas of the service needing this.
To increase and maintain occupancy levels (at 85%); and that both appropriate with the business needs of the service and needs of the young people placed.
Provide a development plan highlighting how the above is going to be achieved.

Duties

Leadership and Management of the home

To understand the ethos and work to the basic principles of the business as set out in the organisational literature.
To be responsible for the overall day to day running of the home. To manage practical issues, conflicts and dilemmas, undertaking direct work and providing an on call support and reporting service.
To provide out of hours support service to the homes as part of the duty on call rota.
To be available for phone support and when required, call-out support.
To work flexible hours if required to meet the needs of the service and young people, which may involve working at short notice, sleeping-in duties, public holiday and weekend working from time to time, attendance on holidays.
To manage time and resources within the home including managing financial expenditure against budgets and ensuring recording is accurately completed.
To be responsible for ensuring the home provides a positive physical environment, with regard to design, comfort and homeliness as well as hygiene and cleanliness.
To ensure the home operates in compliance with the quality care standards as set out in the current version of the Children’s Homes Regulations 2015.

Wellbeing of young people

To contribute to the referral, assessment and admission procedures, ensuring effective pre-placement assessment of need (including risk assessment) and placement planning and ensure all relevant documents are obtained.
To ensure all young people have written placement plans in place setting out identified need and plans to meet this need. Ensure ongoing assessment, development and review of the young people’s individual plans.
To ensure the promotion of education, physical health and emotional well being of the young people.
Ensure provision is made to cater for young people’s social, leisure, cultural and religious needs.
To facilitate psychological assessment of young people placed where appropriate and develop care/placement plans based on content and recommendations.
To operate an effective key worker system that ensures;
All young people are allocated a carer responsible for ensuring that their day-to-day care needs are met and placement plans implemented and that Keyworkers are provided with appropriate guidance and support in fulfilling this role.
To ensure a safe environment is maintained that safeguards and promotes the wellbeing of the young people.
To ensure risk assessments are kept up-to-date and appropriate action taken to protect young people from identified or assessed risk in line with relevant child protection procedures and working together guidance.
To maintain an environment that promotes positive acceptable behaviour by providing an appropriate balance of structure, nurture, challenge and engagement.
To develop and maintain effective working relationships with social services, family and significant others.
Ensure events, appointments or meetings are arranged, effectively timetabled / diarised and attended by the young person and / or appropriate staff or yourself.
To ensure young people are aware of their rights in relation to having their views heard and in raising a complaint about the services and support they receive and are offered advice and support in doing so in. To investigate complaints in regards to the home or the care provided in line with Caring Feathers complaints procedure.

Managing staff

To ensure adequacy of staff cover within the home ensuring rotas are appropriately maintained to meet the identified needs of the young people within allocated resources.
To work with our HR Officer to identify staff requirements and process staff selection.
To interview candidates and assist with the recruitment procedure.
To ensure staff receive and are supported to complete their induction programme and certification before they pass their probationary period.
To provide supervision to all staff on a regular basis that meets the minimum requirements in relation to frequency, duration and content as required by the Children’s Homes Regulations 2015. Where supervision is delegated, to be responsible for ensuring that this meets required standards. Ensure that employees are provided with both general as well as key-work focused supervision where this is applicable and that both are appropriately recorded.
To assess performance of staff in the work place and undertake probationary reviews meetings and ongoing performance reviews and appraisals as required by Caring Feathers procedures. To identify need and set clear targets for the ongoing professional development of staff.
To be involved in any investigation / disciplinary or capability processes involving members of your staff.
To ensure all employees in your staff team are appropriately trained and qualified and that the home’s training records are kept up-to-date.
To ensure all personnel and supervision files are kept up-to-date and contain all required documentation including those relating to vetting processes.
To hold regular staff meetings to discuss the continuity of care for the young people, staff issues, health and safety, safeguarding and any other concerns or issues arising.
To ensure effective systems are in place for keeping staff up-to-date with information they need to undertake their jobs effectively e.g. ensuring effective handovers are happening.
Provide in-house training to individual staff or the team to meet identified need.

Quality Service

To attend management meetings and meetings with the directors as required and report on the service and contribute towards the development of caring feathers services.
To ensure the Regulation 45 Reviews, are completed as per the Children’s Homes Regulations 2015.
To ensure recommendations or requirements from inspection reports and Regulation 44 reports are acted upon.
To contribute to the developing and updating of policies and other company literature and ensure implementation within the home.
Monitor and review quality control systems and procedures including ensuring young people, family and professionals receive regular quality of care ‘feedback forms’.
Monitor and ensure compliance with health and safety regulations, requirements and procedures.
Monitor and ensure that paperwork and systems are maintained in line with statutory requirement and caring feathers Services procedure and practice.
To participate in staff training as required and contribute to the development and / or delivery of in-house training.
To be available for regular supervision, and be prepared to re-appraise professional performance and implement agreed actions or undertake required work toward achieving set targets.
To promote anti-oppressive practices and equality of opportunity in services which take account of race, culture, religion, language, gender, sexual orientation, age and ability.
Any other duties commensurate with the post.
To contribute to a positive working and living environment, maintaining professionalism and co-operating as part of a team.
To take responsibility for your own training and development, to complete work set and to fully commit to learning opportunities.
To promote Children’s Rights and safeguard children and young people’s welfare.
To adhere to Health and Safety legislation and policy.
To promote Equal Opportunities for all, embracing diversity and challenging discrimination.
Respect the cultural, religious and personal practices and needs of children and young people.
Be flexible with your approach in order to meet the needs of children and young people supported by Caring Feathers. This will include travel to and support at other services registered by the organisation and in working times and patterns.
To retain confidentiality at all times.
To know and follow all of Caring Feathers policies and procedures.
To be accountable for your own standard of practice.

This is not an exhaustive list of duties; you are expected to carry out other duties within the scope of the role.

Safeguarding Statement

race, culture, religion, language, gender, sexual orientation, age and ability.
Any other duties commensurate with the post.
To contribute to a positive working and living environment, maintaining professionalism and co-operating as part of a team.
To take responsibility for your own training and development, to complete work set and to fully commit to learning opportunities.
To promote Children’s Rights and safeguard children and young people’s welfare.
To adhere to Health and Safety legislation and policy.
To promote Equal Opportunities for all, embracing diversity and challenging discrimination.
Respect the cultural, religious and personal practices and needs of children and young people.
Be flexible with your approach in order to meet the needs of children and young people supported by Caring Feathers. This will include travel to and support at other services registered by the organisation and in working times and patterns.
To retain confidentiality at all times.
To know and follow all of Caring Feathers policies and procedures.
To be accountable for your own standard of practice.

This is not an exhaustive list of duties; you are expected to carry out other duties within the scope of the role.

Safeguarding Statement

Caring Feathers Services Limited is fully committed to promoting the rights of young people and ensuring that their welfare is safeguarded at all times.

Registered Manager

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