Residential Support Worker

Responsible to              Home Manager/Deputy

Internal contacts          Other staff within the care team

External contacts         Relatives of children and young people/Authorities/Regulatory inspectors/inspection bodies/All relevant local bodies

JOB ROLE

To provide a safe, caring and therapeutic environment within the House to ensure that there is a high quality of care delivered at all times in line with Regulatory Body standards and Company policy and procedure.

KEY AREAS OF RESPONSIBILITY

Child/Young Person

• Participate in a duty Rota that meets the needs of the care home and to fulfil sleep in duties as required in accordance with the needs of the care home
• Care for and safeguard all children and young people resident within the home
• Ensure that factual, accurate and legible entries are made as per policy on child/young person records/reports
• Ensure that you are working in line with policy and procedure, effectively and safely working with children/young people and supporting/implementing social activity, life skills and independence skills
• Ensure all diary and clear care entries are made, planned and completed as per delegation from supervisor
• Ensure that you have implemented, updated and adhered to all child and young person’s plans that are in place (where appropriate)
• Provide a positive mentor to the children and young people and to work professionally, positively and enthusiastically always
• To inform your supervisor of all referrals and applications required to be made to the relevant persons and within the correct time frames (Reg 40, Safeguarding etc)
• Liaise where appropriate with relatives, significant others and professionals in a professionals and timely manner

Staff

• To accept and participate in monthly supervision with supervisor
• Ensure professionalism always and working In line with Company policy and procedure
• Complete all delegated tasks for the day
• Report promptly any issues that arise to the relevant/appropriate person
• Support colleagues and ensure their wellbeing and safety always
• Participate in a full handover at the end of every shift and participate a full de-brief at the end of every shift
• Use petty cash  as required and ensure that effective management of funds is completed daily, carried over and returns are completed in line with internal procedure
• Support staffing levels to remain safe and consistent and ensure that deficiencies are addressed immediately and the appropriate person notified
• Assist in ongoing development and training of the home
• Delegate tasks as per key working (where appropriate) and ensure the completion of these
• Attend meetings and reviews
• Participate in annual appraisal of the care team, return to work interview and probation meetings/induction workbooks

General

• Ensure that budgets are adhered to and maintained appropriately
• Be vigilant in exercising health and safety and report issues promptly and/or remedy them
• Report incident/issues that have arisen during the day promptly to supervisor/ senior management 
• Always work in line with Company Policy and Procedure with attention to Safeguarding children and young people, Child protection, Whistle blowing and complaints
• Work to achieve quality standards as set out by the Regulatory body
• Ensure actions are always in the best interest of the child, young person and organisation
• Work within and exhibit the Company ethos and values
• Conduct yourself at all times in a professional manner to reinforce the positive name of the Company
• To carry out all other duties and reasonable requests within your role

PERSON SPECIFICATION

	ESSENTIAL	DESIRABLE	ASSESSED (A/I)
EXPERIENCE   Experience of working with children and young people/challenging behaviours Experience of working within a residential setting	X	X	A/I A/I
SKILLS AND KNOWLEDGE   Work as part of a team and independently Good communication skills Ability to motivate and engage individuals IT literate Good time management and organisation Regard and respect for children and young people Ability to demonstrate empathy	X X   X     X	X   X	I A/I I A/I I A/I A/I
QUALIFICATIONS/TRAINING   Willingness to work towards NVQ 4 Willingness to work towards further qualifications	X	X   X	A I I
OTHER   Driving License	X		A/I